Your Complete Spa Management Course Online to Take the Next Step in Your Spa Career
Study anytime. From anywhere.
With one of the world’s leading spa development teams.
The complete spa manager education teaches you everything there is to know about spa and wellness management and gives you all the tools, strategies and inspiration you need to become an exceptional spa manager or run your own wellness centre with confidence and ease.
The flexible format of this online spa manager education allows you to study wherever you are and whenever you can, at your own pace.
But you won’t be alone in your studies in our spa manager education. You’ll have a personal course mentor plus a community of fellow students and course graduates to learn from.
Spa Business Education
One time payment $2195 or 4 payments of $595 (all prices USD)
OUR GRADUATES SAY…
WE KNOW WHAT IT TAKES FOR YOU TO SUCCEED
You’ll be assigned a course mentor who will support you throughout the spa certification courses.
Our mentors have years of experience in the spa industry. They’re here to assist you in our spa management program and help you understand your assignments, answer questions and provide feedback when you need it.
You complete this spa management course online on your own timeline - whenever and wherever fits your schedule.
Most students graduate our spa management program within a few months. If you want to do it in more or less time, that’s up to you. Your spa certification course mentor will work with you at the pace you choose.
The modules in our spa and hospitality management certificate program consist of videos, reading material, templates, examples and assignments.
We teach each topic in a simple and clear language, starting with the basic concepts of spa management and builds from there.
Spa Business Education consists of seven modules with downloadable reading materials, online video lectures and inspiring assignments. Most students spend about two weeks on most modules, but you can set your own timeline.
We’ve designed this spa management training so you complete each topic with a thorough understanding of the principles behind it, how they’re applied and how to put them into action.
By the end of the course, your assignments from each module have come together into a complete business plan—for your own spa business, the company you currently work for or a future spa concept of your own design.
Module 1
Orientation to Spa Business Education
In Module 1 you learn how to make the most of Spa Business Education and what to expect throughout this spa management course online.
Module 2
Marketing and Public Relations
You can have the best spa in the world, but it simply won’t succeed if your target clientele doesn’t hear about it and pay attention. In this module you’ll get:
Module 3
Leadership and Strategic Planning
Managing a spa or wellness center isn’t just about strategic business knowledge. It’s about human relationships—with your staff, customers, vendors, partners and yourself.
In this module you learn what it takes to be an excellent leader on all fronts. You’ll get:
Click here to know more about the Spa Leadership Module.
Module 4
Finance
Finance is an area that many aspiring spa managers dread, but in Spa Business Education we make the financial side of management understandable, interesting and easy. We’re proud to say that our students graduate with confidence and enthusiasm about revenue and budgeting!
In this module you get:
Click here to know more about the Spa Finance Module.
Module 5
Human Resources
As a spa manager, your staff is your most important resource—always. To benefit from that resource, you’ve got to know who to hire, how to hire, how to integrate them and what best supports them. Here’s what you get in module 5:
Click here to know more about the Human Capital Management Module.
Module 6
Service Quality Management Excellence
You deliver excellent service when your spa or wellness center’s operational flow is oriented toward bringing value to your guests. This means every aspect of your operations must be customer-oriented. In this module you’ll learn how to achieve that, with:
Click here to know more about the Spa Operations Module.
Module 7
Business Plan
Through the previous modules’ assignments, you’ve already written several components of a business plan. In this final module it’s time to review, refine and pull together everything you’ve learned as you finalize a complete business plan. Most students spend a little extra time about four weeks on this comprehensive module.
In this module you get:
Click here to know more about the Spa Business Plan Module.
The Raison d’Etre team—Nov. 2019
Founded in 1998, today Raison d’Etre is one of the world’s premier spa development consultancies.
We’ve helped develop more than 160 spas of different varieties in over 50 countries. We’ve also created eight renowned spa brands, including Aman, Jiva and LivNordic. Our education team has trained more than 300 spa managers around the world in everything from hotel spa management to cruise ship spa management and everything in between.
We know what it takes to build and maintain a spa or wellness centre that thrives. On the one hand, you’ve got to know what to do and how to do it—with excellence. On the other hand, the right mindset is key—a mindset of confidence, creativity and adaptability. We created Spa Business Education to share all of this with you—the knowledge, the mindset and how to merge the two.
We’re here to help you transform into a confident, qualified spa manager of the highest calibre. And we’re so excited to have you join us!
YOUR PERSONAL MENTOR
One of the most crucial elements of your success in Spa Business Education - and one you won’t find in other spa management courses online - is your personal course mentor. You’ll be introduced to yours at the beginning of the course.
Spa Business Education mentors are highly experienced spa management professionals who are here to answer any questions you might have throughout the modules and to offer insight and guidance as you complete each assignment.
Nikos Kouremenos, Ph.D.
As education manager at Raison d’Etre and a Spa Business Education course mentor, Nikos offers you invaluable insight that comes from helping to open and operate more than 50 health clubs and spas around the world. Students appreciate his wise, detailed feedback and how it deepens their understanding of the business topic at hand.
If Nikos is your mentor, be sure to ask him what planning the 2004 Athens Olympics and running a 7,500-square-meter spa had in common...and which was easier to manage. His experience is priceless!
Michael Simonato
Michael has been with Raison d’Etre for 20 years. He loves being a mentor to Spa Business Education students because he gets to draw from his full spectrum of experience - from top spas on four different continents - as he guides you through your education in spa management.
For a story that transcends what you might imagine spa management to be, ask Michael how an ancient Incan discovery helped him and his team create an award-winning spa in the Peruvian high Andes.