Taking the course
The Spa Management Program consists of seven course modules. Every module is two weeks long and we recommend that you use the first week to watch the video lectures, go through the material and get back to us with questions. The second week is for you to work with your assignments, which will vary from the different modules. For the first three modules; Marketing, Leadership and Finance there are plans and statements for you to create and send to us. You will send in the first draft on the completion date, however these will also later be inserted into your final assignment: your spa business plan. It is very likely that you will want to update these plans and statements in the end, which is perfectly fine since you will receive feedback on every draft.
You will be responsible to view the videos, study the material and send in your assignments by the completion dates, and we ask you to keep the deadlines. If you do not have the possibility to submit the assignments on the due date we kindly ask you to let us know and we can agree on a new dead line. This is to keep you on track and make sure that you do not get behind.
The spa management online program is divided into 7 online modules
- Introduction – Spa market & Trends
- Sales, Marketing & PR
- Leadership including Strategic planning
- Human Resources
- Service quality management and excellence
- Business plan