Leadership
$315 (excluding VAT)
2 months access
Managing a spa or wellness center isn’t just about strategic business knowledge. It’s about human relationships – with your staff, customers, vendors, partners and yourself.
In this course you will learn what it takes to be an excellent leader on all fronts.
You will learn:
- Leadership fundamentals.
- Group dynamics.
- Conflict handling and problem-solving.
- Strategic planning.
- How to develop your team.
- How to make a Human Capital Management (HCM) Plan.