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Leadership

$315 (excluding VAT)

2 months access

Managing a spa or wellness center isn’t just about strategic business knowledge. It’s about human relationships – with your staff, customers, vendors, partners and yourself.

In this course you will learn what it takes to be an excellent leader on all fronts.

You will learn:

  • Leadership fundamentals.
  • Group dynamics.
  • Conflict handling and problem-solving.
  • Strategic planning.
  • How to develop your team.
  • How to make a Human Capital Management (HCM) Plan.

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