You know the direction, but now you have to get the entire team to work together in order to get there. How do you do that? Leadership fundamentals, group dynamics, conflict management and strategic human capital management. All included in one course.
The Spa Manager role is a very important position. There are many demands on you as a person; from the staff that you are leading, the guests that you are serving and from the corporate office.
Spa leadership program
There are a number of qualities that characterize a good manager, but in particular, you will need a paradoxical mixture of personal humility and professional will. One of the most important skills is to make certain that the operations function as efficiently when you are there as when you are not. In other words, your goal is to “do” as little as possible. However, this does not mean that you are not doing anything. As a Spa Manager you are the strategist, the thinker and the do-er. You should be ambitious and result oriented. Yet you must remain very human, be approachable, and always prioritize the best interests of your staff and of your guests, and always keep in mind your Company Values. This course will help you to strengthen your leadership role and give you hands-on tools that you can use right away to inspire and motivate your spa team.